California Division | Federal Highway Administration

Project Process Improvement Checklist

The Microsoft Word version of this checklist is an editable form that can be used to support process reviews.

Process Checklist
Are all the bases covered?	Yes	No	Not Applicable	Comments
Is there a policy for process improvement within the system owner's organization?
Is there a defined and managed process improvement process which has been institutionalized within the system owner's organization?
Have resources been allocated to the process improvement activity?
Is there training for process improvement within the system owner's organization?
Was a process for a project assessment developed as part of the project plan/SEMP?
Were the key stakeholders identified for the project assessment?
Were the key stakeholders for the phase interviewed as to the strengths and weaknesses in the performance of the phase of work?
Are the assessments accomplished in an objective manner?
Were the assessment results documented and used to update existing processes?
Were meeting minutes and notes kept for the assessment?
If a key stakeholder leaves the project, were they interviewed on the strengths and weaknesses of the phase of work?
Is there a plan for on-going process improvement throughout the operations & maintenance phase of the project?
Were early phase assessments accomplished fully and timely, and used as input to each of the future phases to confirm moving in the correct direction?