U.S. Department of Transportation
Federal Highway Administration
1200 New Jersey Avenue, SE
Washington, DC 20590
202-366-4000
California Division
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The Microsoft Word version of this checklist is an editable form that can be used to support process reviews.
| Process Checklist | ||||
|---|---|---|---|---|
| Are all the bases covered? | Yes | No | Not Applicable | Comments |
| Is there a policy for process improvement within the system owner's organization? | ||||
| Is there a defined and managed process improvement process which has been institutionalized within the system owner's organization? | ||||
| Have resources been allocated to the process improvement activity? | ||||
| Is there training for process improvement within the system owner's organization? | ||||
| Was a process for a project assessment developed as part of the project plan/SEMP? | ||||
| Were the key stakeholders identified for the project assessment? | ||||
| Were the key stakeholders for the phase interviewed as to the strengths and weaknesses in the performance of the phase of work? | ||||
| Are the assessments accomplished in an objective manner? | ||||
| Were the assessment results documented and used to update existing processes? | ||||
| Were meeting minutes and notes kept for the assessment? | ||||
| If a key stakeholder leaves the project, were they interviewed on the strengths and weaknesses of the phase of work? | ||||
| Is there a plan for on-going process improvement throughout the operations & maintenance phase of the project? | ||||
| Were early phase assessments accomplished fully and timely, and used as input to each of the future phases to confirm moving in the correct direction? | ||||
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