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Implementation Assistance Application for Identifying and Managing Utility Conflicts (R15B)


Inaccurate and/or incomplete utility data can result in a variety of problems, such as:

  • Construction delays that often extend the period of project development and delivery, and can increase total project costs.
  • Damage to utility installations, which can lead to disruptions in utility service, environmental damage, and increased exposure of construction workers and the public to potential hazards.

While many agencies have developed innovative approaches to minimize construction-related delays, late identification of utilities conflicts—at the end of the project design or during construction—continues to occur, slowing construction and adding significantly to project costs.

The SHRP2 tool, Identifying and Managing Utility Conflicts (R15B), provides three products designed to help agencies and utility companies manage utility conflicts effectively throughout the project development and delivery process:

  1. Compact, standalone Utility Conflict Matrix (UCM) (Microsoft Excel and Access)
  2. Utility conflict data model and database (Oracle and Sql)
  3. One-day UCM training course

The UCM databases document the results of the utility conflicts throughout the design process. The underlying focus of the products is a comprehensive, coordinated approach to working with utility providers during the pre-construction phase to identify and resolve utility conflicts.

The UCM enables users to document, organize, and track utility conflict data. Additionally, a one-day training course has been developed to help agencies incorporate the UCM in existing business practices so that utility conflicts are identified throughout the design process. Implementation assistance will be provided for five lead adopter incentives. Selected agencies will receive:

  • Training on using the UCM.
  • Training on how to incorporate UCM into their existing business processes.
  • Technical assistance for adapting current business processes within their agencies to accommodate the use of the matrix throughout the design process.

If you have questions about this product or the application process, please email an FHWA contact listed to the left of this page.

Leadership Endorsement

Each application submitted from an organization or agency must have the endorsement of the Chief Executive Officer or designee. The letter of endorsement is submitted as an attachment to the application. Guidance for creating an endorsement letter appears in the application below.

Priority Ranking

When an organization or agency submits multiple applications, it must designate priority. Please rank each application in a single grouping, including all product submissions from your agency. Do not separate your organization's applications into categories for individual products, or levels of incentives (i.e., Lead Adopter or User Incentive).

For example, if your agency submits six applications; one application for each product (C01, R11, R01B, R05, R15B, and R21), your agency must rank each application in priority order from 1 to 6, with 1 as the highest priority and 6 as the lowest priority. For your convenience, you will find a box later in this application to designate the priority ranking. FHWA and AASHTO will take into consideration the agency’s rankings when reviewing and evaluating the applications for implementation assistance. Your priority ranking should be expressed as "X of Y," as in "1 of 6."

Available Implementation Assistance

  • Lead Adopter Incentive
  • Up to 5
  • Up to $100,000 per award
  • Applications will be accepted from State Departments of Transportation (DOTs), Metropolitan Planning Organizations (MPOs), State Tollway and Thruway authorities, local and tribal agencies. Local and toll agencies must work with their State DOTs to submit the application.
  • June 26, 2015


  1. Commitment of organization leadership to use Identifying and Managing Utility Conflicts (R15B).
  2. Identification of one or more specific projects on which to use Identifying and Managing Utility Conflicts (R15B).
  3. Participation in product evaluation activities including a qualitative, organizational, before/after assessment conducted by an independent consultant for FHWA.
  4. Willingness to share knowledge with at least two other organizations interested in implementing Identifying and Managing Utility Conflicts (R15B).
  5. Willingness to participate in regional or national knowledge-sharing events to promote the product.

Application Form

Follow these steps to apply for implementation assistance:

  1. Review all background information located on this product's application page.
  2. Download the Implementation Assistance Application for Identifying and Managing Utility Conflicts (R15B) application form; and save it to your computer in order to iterate, revise, and secure approvals before uploading the final application and Leadership Endorsement Letter(s) to this site.
  3. Once you have completed this form and secured the required Leadership Endorsement Letter(s), return to the application page and complete the contact information fields.
  4. Upload the application materials and the Leadership Endorsement Letter(s) to the page. If you are including multiple application materials, please either add them to the Microsoft Word application form or compress (zip) all documents into a single folder before attaching them. Non-DOT applicants submitting two letters of endorsement—one each from the agency CEO and the CEO of the State DOT—should combine the documents into a single PDF or compressed (zipped) folder before attaching them to this section. Here are instructions for compressing files into a single folder.
  5. Click submit; you will receive an email confirmation that includes the uploaded endorsement letter and application form.

  • View Leadership Endorsement Guidance

  • Download the Implementation Assistance Application for Identifying and Managing Utility Conflicts (R15B) application form.

  • Contact Information

Be sure to click submit only one time.

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