Table of Contents

• Overview
• What do low literacy and limited English proficiency mean?
• What are ways to access reliable data on low-literacy and limited-English-proficiency populations at a sub-State level?
• What are ways to access documented indicators of literacy and limited English proficiency at a sub-State level?
• What special approaches are needed to outreach to low-literacy and limited-English-proficiency populations?
  • Look for clues that people cannot read English or another language
  • Train staff members and use residents from the neighborhood
  • Provide food at the meetings
  • Be aware that public meetings may not be part of some cultures, and/or government may have a negative connotation
• What are the best ways to contact low-literacy and limited-English-proficiency populations?
  • Explore websites, national publications, and local newspapers
  • Talk to local officials and community insiders
  • Form alliances with existing organizations
  • Attend scheduled and special events
  • Visit Laundromats, grocery stores that accept Food Stamps, and discount stores
  • Use word of mouth, radio, television, and newspapers
  • Involve school students
  • Let the public choose the meeting time, place, and size
  • Use interpreters and translated materials
  • Play a public-involvement game
  • Incorporate magnets, color, and symbols
  • Use photographs, 3D animations, and videos
• What were the lessons learned?
• Useful Websites