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Performance Goals
Performance Contracting Framework

Category  Element  PM #  5  Excellent  4  Good  3  Fair  2  Poor  1  Very Poor  Notes 

Table Notes: These measures, goals, and values have not been tested and are shown as an example starting point for consideration.
 
Safety  Injuries  (Workers) Contractor / Sub Contractors on site personnel, Government represent atives, Consultant, Vendors, Delivery Personnel 
1  Incident Rate (IR) for Worker injuries is less than 2.0  Incident Rate (IR) for Worker injuries is less than 4.0  Incident Rate (IR) for Worker injuries is less than 5.5  Incident Rate (IR) for Worker injuries is less than 6.5  Incident Rate (IR) for Worker injuries is greater than 6.5 

Vehicular Crashes  2  Site Crash Rate during construc tion divided by the Crash Rate prior to construc tion is less than 1.0  Site Crash Rate during construc tion divided by the Crash Rate prior to construc tion is equal to 1.0  Site Crash Rate during construc tion divided by the Crash Rate prior to construc tion is less than 1.2  Site Crash Rate during construc tion divided by the Crash Rate prior to construc tion is less than 1.3  Site Crash Rate during construc tion divided by the Crash Rate prior to construc tion is equal to or greater than 1.3 


OR  
Vehicular Crashes  3  Work zone crash rate 20% less than precon struction crash rate  Work zone crash rate equal to precon struction crash rate  Work zone crash rate 20% higher than precon struction crash rate  Work zone crash rate 30% higher than precon struction crash rate  Work zone crash rate more than 30% higher than precon struction crash rate 


Speed Band  4  95% of the motorists travel at the posted speed limit or less  85% of the motorists travel at the posted speed limit or less  75% of the motorists travel at the posted speed limit or less  65% of the motorists travel at the posted speed limit or less  Less than 65% of the motorists travel at the posted speed limit or less 


AND  
5  No one travels more than 10 mph over the posted speed limit.  No one travels more than 15 mph over the posted speed limit.  Less than 5% of drivers travel more than 20 mph over the posted speed limit.  Less than 10% of drivers travel more than 20 mph over the posted speed limit.  More than 10% of drivers travel more than 20 mph over the posted speed limit. 


Construc tion Con gestion 
Travel time / delay during construc tion  6  No motorist delay (as compared to precon struction travel time)  Rural: Average motorist delay less than 15 minutes (as compared to precon struction travel time) Urban: Average motorist delay less than 20 minutes (as compared to precon struction travel time) 
Rural: Average motorist delay less than 20 minutes (as compared to precon struction travel time) Urban: Average motorist delay less than 30 minutes (as compared to precon struction travel time) 
Rural: Average motorist delay less than 30 minutes (as compared to precon struction travel time) Urban: Average motorist delay less than 45 minutes (as compared to precon struction travel time) 
Rural: Average motorist delay ≥ 30 minutes (as compared to precon struction travel time) Urban: Average motorist delay ≥ 45 minutes (as compared to precon struction travel time) 

OR  
7  Average travel time through the work zone is at least 10% less than the established target  Average travel time through the work zone is equal to or less than the established target  Average travel time through the work zone is 10% higher than the established target  Average travel time through the work zone is 20% higher than the established target  Average travel time through the work zone is greater than 20% higher than the established target 


OR  
Queue Length During Construc tion  8  No queue  No stopped queue (speed less than 10 mph)  Rural: < ½ mile stopped queue (speed less than 10 mph) Urban: < 1 mile stopped queue (speed less than 10 mph) 
Rural: < 1 mile stopped queue (speed less than 10 mph) Urban: < 2 mile stopped queue (speed less than 10 mph) 
Rural: ≥ 1 mile stopped queue (speed less than 10 mph) Urban: ≥ 2 mile stopped queue (speed less than 10 mph) 


9  No queue  Rural: < ½ mile moving queue (travel speed 20% less than posted speed) Urban: < 1 ½ mile moving queue (travel speed 20% less than posted speed) 
Rural: < 1 ½ mile moving queue (travel speed 20% less than posted speed) Urban: < 2 mile moving queue (travel speed 20% less than posted speed) 
Rural: < 2 mile moving queue (travel speed 20% less than posted speed) Urban: < 3 mile moving queue (travel speed 20% less than posted speed) 
Rural: ≥ 2 mile moving queue (travel speed 20% less than posted speed) Urban: ≥ 3 mile moving queue (travel speed 20% less than posted speed) 


OR  
10  Peak period queue length is less than typical precon struction peak period queue length  Peak period queue length is equal to typical precon struction peak period queue length  Peak period queue length is 25% greater than the typical precon struction peak period queue length  Peak period queue length is 50% greater than the typical precon struction peak period queue length  Peak period queue length is more than 50% greater than the typical precon struction peak period queue length 


Incident Clearance Time  11  Noninjury incidents are cleared from the travel lanes within 15 minutes  Noninjury incidents are cleared from the travel lanes within 20 minutes  Noninjury incidents are cleared from the travel lanes within 30 minutes  Noninjury incidents are cleared from the travel lanes within 60 minutes  Noninjury incidents are not cleared from the travel lanes within 60 minutes 


Capacity  12  Capacity in the work zone [or work zone and alternate route(s)] during peak traffic periods is greater than or equal to the precon struction capacity  Capacity in the work zone [or work zone and alternate route(s)] during peak traffic periods is greater than or equal to 90% of the precon struction capacity  Capacity in the work zone [or work zone and alternate route(s)] during peak traffic periods is greater than or equal to 80% of the precon struction capacity  Capacity in the work zone [or work zone and alternate route(s)] during peak traffic periods is greater than or equal to 70% of the precon struction capacity  Capacity in the work zone [or work zone and alternate route(s)] during peak traffic periods is less than 70% of the precon struction capacity 


Quality  Quality Index^{1}  13  The Contractor achieves a Quality Index Score of 1.0  The Contractor achieves a Quality Index Score of 0.8  The Contractor achieves a Quality Index Score of 0.7  The Contractor achieves a Quality Index Score of 0.6  The Contractor achieves a Quality Index Score of less than 0.6 

Pavement Smoothness  14  Inertial Profile, IRI less than 45 inches per mile  Inertial Profile, IRI less than 48 inches per mile  Inertial Profile, IRI less than 60 inches per mile  Inertial Profile, IRI less than 80 inches per mile  Inertial Profile, IRI greater than or equal to 80 inches per mile  
Pavement Noise  15  Noise less than 94 dBA based on OnBoard Sound Intensity (OBSI) Method  Noise less than 96 dBA based on OBSI Method  Noise less than 100 dBA based on OBSI Method  Noise less than 110 dBA based on OBSI Method  Noise greater than or equal to 110 dBA based on OBSI Method  
Time  Overall Project schedule  16  Project completed ahead of the contract completion date by 20%  Project completed ahead of the contract completion date  Project completed on the contract completion date  Project completed 1 month after the contract completion date  Project completed more than 1 month after the contract completion date 

17  Reduce contractor's actual days on the road by more than 20% compared to the State DOT MAX working days  Reduce contractor's actual days on the road by 20% compared to the State DOT MAX working days  Reduce contractor's actual days on the road by 10% compared to the working days  Contractor's actual days on the road is the same as the State DOT MAX working days  Contractor's actual days on the road is greater than the State DOT MAX working days 


OR  
Schedule Improve ments  18  Reduce working days to complete project by more than 20% when compared to the State DOT's MAX working days.  Reduce working days to complete project by 20% when compared to the State DOT's MAX working days.  Reduce working days to complete project by 10% when compared to the State DOT's MAX working days.  Project is completed in the same number of working days as the State DOT's MAX working days  Project takes more working days than the State DOT's MAX working days 


OR  
19  Achieve a score of < 0.8 using the equation "Actual Working Days divided by State DOT MAX working days"  Achieve a score of < 1 using the equation "Actual Working Days divided by State DOT MAX working days"  Achieve a score between 1 and 1.1 using the equation "Actual Working Days divided by State DOT MAX working days"  Achieve a score of greater than 1.1 and less than 1.25 using the equation "Actual Working Days divided by State DOT MAX working days"  Score is greater than or equal to 1.25 using the equation "Actual Working Days divided by State DOT MAX working days" 


Scheduling Milestones  20  Complete all major milestones on time, some ahead of schedule  Complete all major milestones on time  Complete 80% of major milestones on time  Complete 50% of major milestones on time  Complete less than 50% of major milestones on time  
Scheduling  21  Work is performed 24/7 until the project is complete  No contract days where no work is being performed when work is able to be performed and traffic is impacted in the work zone  2 contract days where no work is being performed when work is able to be performed and traffic is impacted in the work zone  7 contract days where no work is being performed when work is able to be performed and traffic is impacted in the work zone  More than 7 contract days where no work is being performed when work is able to be performed and traffic is impacted in the work zone  
Cost Savings  Contract cost savings due to value engineering  22  Reduce actual contract growth by achieving a score of < 1 using the equation of final cost divided by original contract allotment  Eliminate actual contract growth by achieving a score of 1 using the equation of final cost divided by original contract allotment.  Minimize actual contract growth by achieving a score > 1 and ≤ 1.1 using the equation of final cost divided by original contract allotment.  Achieve a score > 1.1 and ≤ 1.25 using the equation of final cost divided by original contract allotment.  Actual contract growth is greater than 1.25 using the equation of final cost divided by original contract allotment. 

Customer Focus / User Satis faction  Customer Satisfaction  23  Based on survey results, 95% of travelers were satisfied with their driving experience during the project  Based on survey results, 80% of travelers were satisfied with their driving experience during the project  Based on survey results, 70% of travelers were satisfied with their driving experience during the project  Based on survey results, 60% of travelers were satisfied with their driving experience during the project  Based on survey results, less than 60% of travelers were satisfied with their driving experience during the project 

Environ mental  Watershed Quality Manage ment  24  Reduce sediment loads to 10% less than the precon struction conditions  Reduce sediment loads to 5% less than the precon struction conditions  Control sediment loads to the level necessary to maintain the precon struction conditions  Demonstrate an increase of sediment loads to 2% above the precon struction conditions  Demonstrate an increase of sediment loads to > 2% above the precon struction conditions  
Recycling and Reuse  25  Capture and recycle / recover 100% of recyclable materials used on the project  Capture and recycle / recover 90% of recyclable materials used on the project  Capture and recycle / recover 80% of recyclable materials used on the project  Capture and recycle / recover 60% of recyclable materials used on the project  Capture and recycle / recover < 60% of recyclable materials used on the project 


Construc tion Noise  26  Noise due to construc tion work ≤ 90 dBA 100 yards from the construc tion site.  Noise due to construc tion work ≤ 95 dBA 100 yards from the construc tion site.  Noise due to construc tion work ≤ 100 dBA 100 yards from the construc tion site.  Noise due to construc tion work ≤ 105 dBA 100 yards from the construc tion site.  Noise due to construc tion work > 105 dBA 100 yards from the construc tion site. 


Inno vation  Implement ation  27  Implement ation of project innovations is greater than the project goal  Implement ation of project innovations is equal to the project goal  Implement ation of project innovations is greater than or equal to 90% of the project goal  Implement ation of project innovations is greater than or equal to 80% of the project goal  Implement ation of project innovations is less than 80% of the project goal 

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Jerry Yakowenko
Office of Program Administration
2023661562
gerald.yakowenko@dot.gov