CTPP 2000 Frequently Asked Questions

1. Trouble Shooting CTPP 2000 Access Software

Category A. Windows XP and Windows VISTA Related Problems

(1). WINDOWS XP ENVIRONMENT: I have installed the CTPP cd-rom on my Windows XP PC, but the session window closes and I get the error: "Beyond 2020 caused an INI error." Or you get the following crash window. What do I do?

Brwpro.exe. Brwpro.exe. has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem. We have created an error report that you can send to us. We will treat this report as confidential and anonymouse. To see what data this error report contains, click here. Send Error Report. Don't Send.

Solution: This problem seems to occur only on some Windows XP platforms. In most cases, the software might have created the session, but is prevented from opening the "Open Session Table" screen. Allow the software to close, and restart the software, and click on the "Open the Session Table" or "CTPP Session Manager" by clicking "File" in the toolbar. All sessions should appear.

If tables still don't show up, click on MY DOCUMENTS on your desktop. Navigate to your CTPP Sessions folder. If this were on your hard drive as C:\CTPP\Sessions, navigate to c:\CTPP, and right click on Sessions. Click on PROPERTIES, and on the GENERAL tab. Then click on ADVANCED, and check the box that says "For fast searching, allow the indexing service to index this folder." Click OK. Now, re-open the session.

(2). WINDOWS VISTA ENVIRONMENT: I have loaded the CTPP Browser on a Windows Vista machine and get the following error message: "The program or feature "\E:\Extraction Software\software\setup.exe" cannot start or run due to incompatibility with 64-bit versions of Windows. Please contact the software vendor to ask if a 64-bit Windows compatible version is available." What do I do?

Solution I: Make sure nothing is hidden.

Open the "My Documents" folder and click on "TOOLS" and "FOLDER OPTIONS.";
Click on the tab that says Click on the tab that says "VIEW"
On Hidden files and folders tab, ensure that the radio button "Show hidden files and folders" is checked. Also ensure that the "Hide extensions for known file types" is NOT checked.

Solution II: Ensure that the indexing service is turned on.

Open "My Documents" and navigate to the folder that contains your CTPP data (c:\00\ctppdata for example).
Right click on the folder and click on "Properties" and then on "Advanced."
Ensure that the check box Ensure that the check box "For Fast searching allow indexing service to index this folder"

Solution III: Get virtual box http://www.virtualbox.org/ or vmware (not free); install it on Vista and inside virtual box; install Windows 3.x or Windows 95, and finally run your 'old 16 bit' on it. Essentially you created a computer inside your computer. If you want to use trial software forever or use malware/junk software the virtual machine setup is the best way.

Solution IV: Almost all 32 bit applications should run on a 64 bit computer. You can google the specific error you have or visit the Microsoft Help desk. http://windows.microsoft.com/en-US/windows-vista/32-bit-and-64-bit-Windows-frequently-asked-questions#EDH. Also, please see http://blogs.msdn.com/volkerw/archive/2004/05/01/executing-32-bit-applications-on-64-bit.aspx

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Category B. Software Installation and Operation Related Problems

(1). Software won't install claiming something about a 16-bit program and Auto-exec.NT file.

Solution: Refer to Microsoft instructions at http://support.microsoft.com/kb/324767. If you are unsure, please contact your system administrator.

(2). After installing the Viewer Software - when trying to copy Part 3 to a hard drive (for selected geographic areas), I encountered a CODEBASE ERROR or a "Could Not Create Session.ini" error message.

Solutions: This error occurs when you hit the button "Install Database" on the opening flash screen. The advice is NOT to use this button, but create a session with your data path pointing to d:\...\ny folder if NY is your state.

(3). Software does not go beyond the "Select Geography Screen".

Solution I: Make sure your data path points to the folder containing the IVT files. If E:\ were your CD-ROM drive, and you were working on New York, your Data path should be E:\NY (IMPORTANT NOT TO HAVE ANOTHER "\". "E:\NY\" WON'T WORK).

Solution II: Similarly, make sure you have sessions folder, and the software points to it correctly. For example, C:\CTPP\Session

(4). Get a crash box similar with below right after selecting your tables.

Brwpro.exe - Application error. The instruction a ")x7e425a48" referenced memory at "0x00000014". The memory could not be "written". Click on OK to terminate the program. Click on CANCEL to debug the program.

Solutions: Just take the crash message box and slide it off to the side and keep going.

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Category C. CTPP Table Related Problems

(1). I used the access software to extract the Table 1-080, vehicle available (6) by Race of householder(5) by Hispanic origin of householder (3), but the numbers look so weird.

Solutions: In Table 1-080, the race and Hispanic origin dimensions are in the wrong order. Please go to this page http://www.fhwa.dot.gov/planning/census_issues/ctpp/data_products/2000dataprod.htm for detailed information. There is a box on the top right at this page.

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