How to Engage Low-Literacy and Limited-English-Proficiency Populations in Transportation Decisionmaking
Table of Contents
- What do low literacy and limited English proficiency mean?
- What are ways to access reliable data on low-literacy and limited-English-proficiency populations at a sub-State level?
- What are ways to access documented indicators of literacy and limited English proficiency at a sub-State level?
- What special approaches are needed to outreach to low-literacy and limited-English-proficiency populations?
- Look for clues that people cannot read English or another language
- Train staff members and use residents from the neighborhood
- Provide food at the meetings
- Be aware that public meetings may not be part of some cultures, and/or government may have a negative connotation
- What are the best ways to contact low-literacy and limited-English-proficiency populations?
- Explore websites, national publications, and local newspapers
- Talk to local officials and community insiders
- Form alliances with existing organizations
- Attend scheduled and special events
- Visit Laundromats, grocery stores that accept Food Stamps, and discount stores
- Use word of mouth, radio, television, and newspapers
- Involve school students
- Let the public choose the meeting time, place, and size
- Use interpreters and translated materials
- Play a public-involvement game
- Incorporate magnets, color, and symbols
- Use photographs, 3D animations, and videos
- What were the lessons learned?
- Useful Websites