U.S. Department of Transportation
Federal Highway Administration
1200 New Jersey Avenue, SE
Washington, DC 20590
Friday, July 25, 2003
New Resource Center Organization
Federal Highway Administrator Mary Peters has announced changes in the way the Agency's Resource Center is organized to better meet today's transportation challenges.
"The new FHWA Resource Center is structured to improve our ability to serve our partners and customers," Peters said. "We now operate as one Resource Center with the enhanced capability to provide training and technical assistance across national and geographical boundaries. With this new structure, we are also better able to embrace new ways of thinking and become more specialized to support program delivery and technology deployment."
Under the new structure, the FHWA Resource Center will have 10 specialized technical service teams. Each team has a national Team Leader to quickly coordinate responses to your calls and requests. The FHWA Resource Center locations will remain the same, with offices in Atlanta, Baltimore, Olympia Fields (Chicago), and San Francisco.
The new structure enhances unified and coordinated coverage and assistance. Each Team Leader manages a Technical Service Team with technical specialists located across the country in the FHWA Resource Center offices. This structure allows the team members to align goals and activities on a national scope, continue to provide geographical service to customers, and draw upon the national team for best practices and additional expertise.
Each FHWA Resource Center office hosts two to three specialty areas, and each Team Leader is located in the office that houses his or her specialty:
In each location, the Resource Center has a core staff, which includes Administration, Civil Rights, Information and Analysis, Marketing, Media, Quality and Strategic Planning, and Technology Deployment that supports the efforts of each Technical Service Team as well as the overall efforts of the Resource Center.
The 10 Technical Service Teams and their respective Team Leaders are as follows:
The locations of the four Resource Center Offices and their respective managers are: