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Development of Human Factors Guidelines for Advanced Traveler Information Systems and Commercial Vehicle Operations: Definition and Prioritization of Research Studies

Publication Number: FHWA-RD-96-143
Date: April 1997

Development of Human Factors Guidelines for Advanced Traveler Information Systems and Commercial Vehicle Operations: Definition and Prioritization of Research Studies

EXPERIMENT 1B: CVO SURVEY

E. Questions About Using an In–Vehicle Traffic Information System

26. Lets say you were given an in-vehicle traffic information system (e.g., a computer screen in your vehicle), that had the capability to show you current traffic conditions. The system can also provide roadside motorist services, such as nearest rest stop and next gas station, as well as provide you information about oncoming road conditions.

Yes No

27. How much would you pay for this in–vehicle traffic information system? $___________

28. How important is the following information for an in–vehicle traffic information system?

	Very important		Moderate importance			Not important
Navigation and route selection	1	2	3	4	5	6	7
Road and traffic information	1	2	3	4	5	6	7
Roadside services (e.g., restaurants, hotels, etc.)	1	2	3	4	5	6	7
Personal communication (i.e., the ability to make and receive calls, including those for emergencies)	1	2	3	4	5	6	7

29. If an in-vehicle traffic information system was provided to you, how many miles ahead would you like to know about...

Alternate routes		miles
Inspection site location		miles
Road accident and hazardous conditions		miles
Changing weather conditions		miles
Weigh station location		miles

30. If an in–vehicle traffic information system provided you with road–sign information, how many miles ahead would you like to be informed of the following on–coming signs?

Regulatory signs (e.g., STOP, YIELD, ONE WAY)		miles
Warning signs (e.g., Hill ahead, Winding road ahead)		miles
Route markers (e.g., Interstate 5, Junction 47, Highway 99)		miles
Alternative route markers (e.g., detour, business route, truck route)		miles
General information guide signs (e.g., Airports, restaurants, hotels, hospitals)		miles

31. How important would the following factors be in your decision to purchase an in–vehicle traffic information system?

	Very important		Moderate importance			Not important
Cost of system	1	2	3	4	5	6	7
Accuracy of data displayed on system	1	2	3	4	5	6	7
Type of visual display (color, b/w, LED)	1	2	3	4	5	6	7
System dimensions (i.e., is it the size of a tape deck or as large as the dashboard?)	1	2	3	4	5	6	7
Audio capabilities (i.e., can it talk to you?	1	2	3	4	5	6	7

F. Questions About Driving Characteristics

32. Do you typically operate: (Check only one)

Cross country (greater than 500 miles)

Regional line haul (100 to 499 miles)

Local line haul (less than 100 miles)

33. If you checked cross country:

In how many states do you operate? ________(# of states)

34. Do you typically operate: (Check only one)

alone in a team or couple

35. Do you take your commercial vehicle home: (Check only one) Yes No

36. Your trip typically begins at: (Check only one)

Home Terminal Customer site Other (please specify) __________

37. Your trip (from start to finish) typically involves: (Check only one)

Multiple stops, and how many? __________

Single pick-up/delivery

38 Your route is usually determined: (Check only one)

Dispatcher

Customer

Self

Other (please specify) _________

39. What is your typical operating weight (GVW)? ____________

40. What is your maximum operating weight (GVW)? ____________

41. How many hours per day do you personally drive? ____________

42. How many hours per day is your vehicle in operation? ____________

43. How many miles per year does your vehicle average? ____________

44. How would you describe your typical cargo? ____________

(Check only one)

Automobiles Household goods

Cargo tanks Iron and steel

Equipment and machinery Livestock

General freight Passengers

Hazardous material Perishable items

Heavy haul (Flat beds) Other (please specify)_____________

45. Are you currently an independent truck driver or employed by a trucking firm?

(Check only one)

Independent driver Employed by a firm

46. Are you: (Check only one)

an ICC common carrier ICC exempt

an ICC contract carrier Private

Other (please specify)_____________

Licensing

47. How many years have you been driving a truck? ____________

48. How many years have you had a commercial driving license (CDL)? ____________

49. What type of CDL endorsement do you have? (Check ALL that apply)

Air brakes Passenger

Double triple trailer Tank

Hazardous material Other (please specify)_____________

Equipment

50. What type of vehicle do you usually driver? (Check only one)

Bus Tractor–semi trailer

Single unit Tractor–double trailer

Truck/trailer Tractor–triple trailer

Truck–tractor (bobtail) Other (please specify)_____________

51. Do you have a:

(Check "Yes" or "No" for each category)

Beeper	Yes	No	Police scanner	Yes	No
Cellular phone	Yes	No	Radar detector	Yes	No
Company tracking	Yes	No	Retarder	Yes	No
Computer (laptop)	Yes	No	Satellite communication	Yes	No
Cruise control	Yes	No	Sleeper	Yes	No
Jake brakes	Yes	No	Two-way radio	Yes	No

52. What is your usual cargo body type? (Check only one)

Automobile transporter Dump

Bus Flatbed

Cargo tank Garbage or refuse

Concrete mixer Low boy

Dry van Refer van

Other (please specify)_____________

G. Background Information

53. What is your home city, state? _______________________________

54. Are you:

Male Female

55. For housing, do you:

Rent Own

56. What is your age? _______________________________

57. Are you currently:

Married Single

58. What is your annual household income? (Check only one)

No income 40,000 – 49,999

Under $10,000 50,000 – 59,999

10,000 – 19,999 60,000 – 74,999

20,000 – 29,999 75,000 – 100,000

30,000 – 39,999 Over 100,000

59. Number of years as a licensed driver: _____
(private & commercial)

60. Number of years driving in Seattle: _____
(private & commercial)

61. Education level:

Below 12th grade (less than high school completion)

High School diploma (or equivalent)

Some College

Associates Degree

Bachelors Degree

Advanced Degree

62. Ethnic group:

American Indian/Alaskan Native

Asian or Pacific Islander

African American

Caucasian

Hispanic

Other (please describe)

63. Number of family members in household: _____

64. Do you own your own (private) automobile? Yes No

Answer the following for the automobile you most frequently drive.

Make _______

Model _______

Year ________

65. Check the average number of miles you drive annually as a private driver.

less than 5,000

5,000 – 9,999

10,000 – 19,999

20,000 – 39,999

40,000 – 69,999

70,000 – 99,999

more than 100,000

66. Check the average number of miles you drive annually as a commercial driver.

less than 5,000

5,000 – 9,999

10,000 – 19,999

20,000 – 39,999

40,000 – 69,999

70,000 – 99,999

more than 100,000

67. For each of the following trip types, please estimate the number of trips per week you make as a private driver.

_____ commute to work (one way only)

_____ shopping trips

_____ errands

_____ social visits

_____ recreation

68. How many vacation trips per year do you take? _____

69. Which of the following does the (private) vehicle you most frequently use have?

air bags

anti–lock brakes (ABS)

cassette player

cellular phone/radio phone

cruise control

electronic dashboard displays

garage door opener

power brakes

power steering

power windows and door locks

radar detector

70. For each of the following devices, please indicate if you own the device by marking an "X" in the "OWN" column. Then indicate if you use the device by marking an "X" in the "USE" column. For the devices you use, please indicate how frequently you use each device by entering a number in the "FREQUENCY OF USE" column (e.g., once a month, three times a week).

DEVICE	OWN	USE	FREQUENCY OF USE
Automatic teller machine (ATM) card	N/A
Videocassette recorder (VCR)
Hand-held calculator
Cordless phone
Microwave oven
Personal computer
DOS
Windows
Macintosh
Computer bulletin boards	N/A
Telephone answering machine/voice messaging

It is important to us to understand how comfortable you feel with computers. For items 71–76, please mark with an "X" to indicate how much each statement below applies to you. Marking toward the 100 would indicate that a statement strongly applies. Marking toward the 0 would indicate that it does not apply.

72. I am sure I could do work with computers.