Skip to contentUnited States Department of Transportation - Federal Highway Administration FHWA Home
Research Home
Report
This report is an archived publication and may contain dated technical, contact, and link information
Publication Number: FHWA-RD-96-149
Date: December 1999

Development of Human Factors Guidelines for Advanced Traveler Information Systems and Commericial Vehicle Operations: Investigation of User Stereotypes and Preferences

 

DEVELOPMENT OF HUMAN FACTORS GUIDELINES FOR ADVANCED
TRAVELER INFORMATION SYSTEMS (ATIS) AND COMMERCIAL VEHICLE OPERATIONS (CVO):

INVESTIGATION OF USER STEREOTYPES AND PREFERENCES

 

FOREWORD

This report is one of a series of reports produced as part of a contract designed to develop precise, detailed human factors design guidelines for Advanced Traveler Information Systems (ATIS) and Commercial Vehicle Operations (CVO). During the analytic phase of the project, research issues were identified and rated by 8 human factors experts along 14 separate criteria. The goal of the experimental phase was to examine the highest rated research issues that can be addressed within the scope of the project. The 14 experiments produced in that phase reflect the results of those ratings.

This experiment examined the stereotypes and preferences of private and commercial drivers for ATIS display information content and design. Design recommendations for ATIS displays are made on the basis of results of data collected via a survey and user clinic.

Copies of this report can be obtained through the Research and Technology Report Center, 9701 Philadelphia Court, Unit Q, Lanham, Maryland 20706, telephone: (301) 577–0818, fax: (301) 577–1421, or the National Technical Information Service (NTIS), 5285 Port Royal Road, Springfield, Virginia 22161, telephone: (703) 605–6000, fax: (703) 605–6900.

Michael F. Trentacoste
Director, Office of Safety
Research and Development

 

pdf report cover

PDF Version (1.33 MB)

PDF files can be viewed with the Acrobat® Reader®

 


TECHNICAL REPORT DOCUMENTATION PAGE

1. Report No.

FHWA–RD–96–149

2. Government Accession No. 3. Recipient's Catalog No.
4. Title and Subtitle

DEVELOPMENT OF HUMAN FACTORS GUIDELINES FOR ADVANCED TRAVELER INFORMATION SYSTEMS (ATIS) AND COMMERCIAL VEHICLE OPERATIONS (CVO): INVESTIGATION OF USER STEREOTYPES AND PREFERENCES

5. Report Date

December, 1999

6. Performing Organization Code
7. Author(s)

Vicki L. Neale, Thomas A. Dingus, Aaron D. Schroeder, Steven Zellers, Steven Reinach

8. Performing Organization Report No.
9. Performing Organization Name and Address

Center for Transportation Research
Virginia Polytechnic Institute and State University
1700 Kraft Drive, Suite 2000
Blacksburg, VA 24061–0536

10. Work Unit No. (TRAIS)

3B4C

11. Contract or Grant No.

DTFH61–92–C–00102

12. Sponsoring Agency Name and Address

Office of Safety and Traffic Operations R&D
Federal Highway Administration
6300 Georgetown Pike
McLean, VA 22101–2296

13. Type of Report and Period Covered

Final Report

August 1996 to July 1997

14. Sponsoring Agency Code
15. Supplementary Notes

Contracting Officer's Technical Representative (COTR) – M. Joseph Moyer, HRDS; Thomas M. Granda, HRDS (formerly with SAIC)

16. Abstract

The presentation of in–vehicle information to the driver is an important issue for highway safety. A review of the guideline literature revealed that although attempts have been made to develop guidelines for in–vehicle information systems, few guidelines are available for practical application. The objective of this study was to generate design guidelines for Advanced Traveler Information System (ATIS) displays. To meet this objective, the following tasks were undertaken. First, information from the literature was used to develop a list of information items that are or could be made available to a driver. Second, this list was compiled into a set of logical information item groupings. Third, an analysis was conducted for each information item to assess the level of attention, comprehension, and required action for each item. This information was then filtered through the set of existing standards so that duplicate work would not be conducted. Fourth, in order to identify a subset of information items that are most suitable for standard development, trade studies were performed. Of the remaining information items, the driving population stereotypes and preferences for ATIS displays were assessed via a survey or a user clinic. The design recommendations made on the basis of the results of this study reflect both general recommendations and, where appropriate, specific recommendations.

17. Key Words

ATIS, CVO, driver stereotypes, driver preferences, survey, human factors

18. Distribution Statement

No restrictions. This document is available to the public through the National Technical Information Service, Springfield, VA 22161.

19. Security Classif. (of this report)

Unclassified

20. Security Classif. (of this page)

Unclassified

21. No. of Pages

235

22. Price

Form DOT F 1700.7 (8–72) Reproduction of completed page authorized

 

FHWA-RD-96-149

ResearchFHWA
FHWA
United States Department of Transportation - Federal Highway Administration