Development of Human Factors Guidelines for Advanced Traveler Information Systems and Commericial Vehicle Operations: Investigation of User Stereotypes and Preferences
DEVELOPMENT OF HUMAN FACTORS GUIDELINES FOR ADVANCED
TRAVELER INFORMATION SYSTEMS (ATIS) AND COMMERCIAL VEHICLE OPERATIONS (CVO):
INVESTIGATION OF USER STEREOTYPES AND PREFERENCES
This report is one of a series of reports produced as part of a contract designed to develop precise, detailed human factors design guidelines for Advanced Traveler Information Systems (ATIS) and Commercial Vehicle Operations (CVO). During the analytic phase of the project, research issues were identified and rated by 8 human factors experts along 14 separate criteria. The goal of the experimental phase was to examine the highest rated research issues that can be addressed within the scope of the project. The 14 experiments produced in that phase reflect the results of those ratings.
This experiment examined the stereotypes and preferences of private and commercial drivers for ATIS display information content and design. Design recommendations for ATIS displays are made on the basis of results of data collected via a survey and user clinic.
Copies of this report can be obtained through the Research and Technology Report Center, 9701 Philadelphia Court, Unit Q, Lanham, Maryland 20706, telephone: (301) 577–0818, fax: (301) 577–1421, or the National Technical Information Service (NTIS), 5285 Port Royal Road, Springfield, Virginia 22161, telephone: (703) 605–6000, fax: (703) 605–6900.
Michael F. Trentacoste
Director, Office of Safety
Research and Development
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TECHNICAL REPORT DOCUMENTATION PAGE
|1. Report No.
|2. Government Accession No.
||3. Recipient's Catalog No.
|4. Title and Subtitle
DEVELOPMENT OF HUMAN FACTORS GUIDELINES FOR ADVANCED TRAVELER INFORMATION SYSTEMS (ATIS) AND COMMERCIAL VEHICLE OPERATIONS (CVO): INVESTIGATION OF
USER STEREOTYPES AND PREFERENCES
|5. Report Date
|6. Performing Organization Code
Vicki L. Neale, Thomas A. Dingus, Aaron D. Schroeder, Steven Zellers, Steven Reinach
|8. Performing Organization Report No.
|9. Performing Organization Name and Address
Center for Transportation Research
Virginia Polytechnic Institute and State University
1700 Kraft Drive, Suite 2000
Blacksburg, VA 24061–0536
|10. Work Unit No. (TRAIS)
|11. Contract or Grant No.
|12. Sponsoring Agency Name and Address
Office of Safety and Traffic Operations R&D
Federal Highway Administration
6300 Georgetown Pike
McLean, VA 22101–2296
|13. Type of Report and Period Covered
August 1996 to July 1997
|14. Sponsoring Agency Code
|15. Supplementary Notes
Contracting Officer's Technical Representative (COTR) – M. Joseph Moyer, HRDS; Thomas M. Granda, HRDS (formerly with SAIC)
The presentation of in–vehicle information to the driver is an important issue for highway safety. A review of the guideline literature revealed
that although attempts have been made to develop guidelines for in–vehicle information systems, few guidelines are available for practical
application. The objective of this study was to generate design guidelines for Advanced Traveler
Information System (ATIS) displays. To meet this objective, the following tasks were undertaken. First, information from the literature was used
to develop a list of information items that are or could be made available to a driver. Second, this list was compiled into a set of logical information
item groupings. Third, an analysis was conducted for each information item to assess the level of attention, comprehension, and required action
for each item. This information was then filtered through the set of existing standards so that duplicate work would not be conducted. Fourth,
in order to identify a subset of information items that are most suitable for standard development, trade studies were performed. Of the remaining
information items, the driving population stereotypes and preferences for ATIS displays were assessed via a survey or a user clinic. The design
recommendations made on the basis of the results of this study reflect both general recommendations and, where appropriate, specific recommendations.
|17. Key Words
ATIS, CVO, driver stereotypes, driver preferences, survey, human factors
|18. Distribution Statement
No restrictions. This document is available to the public through the National Technical Information Service, Springfield, VA 22161.
|19. Security Classif. (of this report)
|20. Security Classif. (of this page)
|21. No. of Pages
Form DOT F 1700.7 (8–72) Reproduction of completed page authorized