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Right of Way
Local Public Agency Program
Best Management Practices
United States Department of Transportation
Federal Highway Administration
Real Estate Services Research Report May 31, 2000
Table Of Contents
1.0 Introduction
2.0 Coordination between FHWA, WSDOT & Local Public Agencies
3.0 Intergovernmental Relationships in Washington State
4.0 Case Studies of WSDOT/Local Public Agency Coordination
5.0 Fundamental Aspects of WSDOT's Communication Model
5.1 Strategic Planning
5.2 Commitment
5.3 Evaluating the Processes
5.4 Communication
5.5 Training
5.6 Measurement & Continuous Improvement6.0 Key WSDOT/LPA Success Factors
6.1 A Shared Vision of Service
6.2 The Local Agency Coordinators
6.3 Guidance Documentation on the Transportation Process
6.4 Maximizing Receipt of Federal Transportation Funding
6.5 State Legislation Permitting Liberal Delegation of Authority
6.6 Clear Lines of Written Responsibility7.0 Improvement Opportunities for STDs
7.1 Funding for a Local Agency Coordinator
7.2 Development of Regional Business Scheduling-Plans
7.3 Development of Customer Survey
7.4 Development of Performance Indicators8.0 Conclusion
The study was conducted by Quality Environmental Professionals, Incorporated (QEPI), of Indianapolis, Indiana, under contract with the Federal Highway Administration Office of Real Estate Services. Principal Investigator for QEPI was Deborah E. Peters.
The cooperation of the Washington State Department of Transportation and their local public agencies is gratefully acknowledged.
This document is disseminated under the sponsorship of the Department of Transportation in the interest of information exchange. The United States Government assumes no liability for its contents or use thereof. This report does not constitute a standard, specification, or regulation.