PUBLIC INVOLVEMENT TECHNIQUES FOR TRANSPORTATION DECISION-MAKING

USER’S GUIDE

This volume is organized into four chapters:

Informing people through organization and outreach

Involving people face-to-face through meetings

Getting feedback from participants

Using special techniques to enhance participation

Each chapter is broken down into several subsections containing groups of public involvement techniques. In addition, each chapter has a final subsection called "Taking Initial Steps," indicated in the margin by an "action" symbol:

The basic organizing principle of each of the techniques is a series of questions, such as "Why is it useful?", "How much does it cost?", and "What are the drawbacks?" Each technique is symbolized by a visual "icon" that introduces the technique and is repeated in the right-hand page headers. To assist the practitioner in coordinating a full public involvement program, each technique is cross-referenced to other techniques in the margins in a script type face; for example,

_ See Conferences, Workshops, and Retreats.

In addition, three small icons appear in the margins to call attention to key concepts, as follows:

The margins also allow ample room for notes and personal comments by the reader.