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Value
of Information
and Information Services

References

American Association of State Highway and Transportation Officials. 1997. Strategic Highway Safety Plan. Washington, DC.

Basch, N. Bernard. 1990. President's Task Force on the Value of the Information Professional: Conclusion: Closing the Service Gap. Special Libraries 81, no. 2, 99-101.

Choate, Jennifer. 1997. Microsoft Librarians: Training for the 21st Century. Information Outlook 1, no. 2, 27-29.

Griffiths, Jose-Marie, and Donald King. 1993. Special Libraries: Increasing the Information Edge. Washington, DC: Special Libraries Association.

Kennedy, Mary Lee. 1997. Building Blocks for Knowledge Management at Digital Equipment Corporation: The Web Library. Information Outlook 1, no. 3, 39-42.

Keyes, Alison. 1995. The Value of the Special Library: Review and Analysis. Special Libraries 86, no. 3, 172-187.

Koenig, Michael. 1992. The Importance of Information Services for Productivity: Under-recognized and Under-invested. Special Libraries 83, no. 4, 199-210.

Leaner Government Keeps Callers on Hold. The Washington Post, August 4, 1997, A17.

Marshall, Joanne, et al. 1996. Competencies for Special Librarians of the 21st Century. Washington, DC: Special Libraries Association.

Marshall, Joanne. 1993. The Impact of the Special Library on Corporate Decision-making. Washington, DC: Special Libraries Association.

Matarazzo, James, and Laurence Pruzak. 1995. The Value of Corporate Libraries: Findings from a 1995 Survey of Senior Management. Washington, DC: Special Libraries Association.

------. 1990. Valuing Corporate Libraries: A Senior Management Survey. Special Libraries 81, no. 2,102-110.

Matarazzo, James, et al. 1987. The President's Task Force on the Value of the Information Professional: Final Report. Washington, DC: Special Libraries Association.

McGee, James, and Laurence Prusak. 1993. Managing Information Strategically. The Ernst & Young Information Management Series. New York: John Wiley & Sons, Inc.

Owens, Ian, and T.D. Wilson. 1997. Information and Business Performance: A Study of Information Systems and Services in High Performing Companies. Journal of Librarianship and Information Science 29, no. 1,19-28.

Transportation Research Board. 1997. Information Needs To Support State and Local Transportation Decision Making into the 21st Century. Proceedings of a Conference, Irvine, California, March 2-5, 1997. Washington, DC: National Academy Press.

U.S. Department of Transportation. 1997. Strategic Plan 1997-2002. Washington, DC.

Walker, R., ed. 1993. AGI Standards Committee GIS Dictionary. Association for Geographical Information.

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Electronic version of Publication No. FHWA-SA-99-038
This page last updated August 18, 1999


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