1. Report No.

FHWA-RD-98-057

2. Government Accession No.

3. Recipient's Catalog No.

4. Title and Subtitle

HUMAN FACTORS DESIGN GUIDELINES FOR ADVANCED TRAVELER INFORMATION SYSTEMS (ATIS) AND COMMERCIAL VEHICLE OPERATIONS (CVO)

5. Report Date

7. Author(s)

J. L. Campbell, C. Carney, & B. H. Kantowitz

8. Performing Organization Report No.

9. Performing Organization Name and Address

Battelle Human Factors Transportation Center
4000 NE 41st Street
Seattle, WA 98105

10. Work Unit No. (TRAIS)

3B2C1012

11. Contract or Grant No.

DTFH61-92-C-00102

12. Sponsoring Agency Name and Address

Office of Safety and Traffic Operations R&D
Federal Highway Administration
6300 Georgetown Pike
McLean, VA 22101-2296

13. Type of Report and Period Covered

Technical Report

October 1, 1992 - March 1, 1998

14. Sponsoring Agency Code

15. Supplementary Notes

Contracting Officer's Technical Representative (COTR): Joe Moyer, HSR-30, Thomas Granda, SAIC

16. Abstract

Significant advances in electronics and microcomputing during the past few decades have led to the feasibility of a functionally powerful, computer-based ATIS as part of the automotive environment. Although these systems range in functionality, they all have the goal of acquiring, analyzing, communicating, and presenting information to assist travelers in moving from a starting location to a desired destination. While systems under development or in production promise to improve travel safety, efficiency, and comfort, they represent a new frontier in ground transportation. This handbook is intended to address a growing information gap between the advanced and diverse status of automotive technologies such as ATIS devices, and the availability of human factors design criteria that can be used during the system design process. Specifically, while ATIS and CVO systems offer great potential benefits, their effectiveness depends on driver acceptance of the new technology, the ability of the systems to integrate the information with other driving tasks, and the extent to which the systems conform to driver physical and cognitive limitations and capabilities. The handbook summarizes human engineering data, guidelines, and principles for use by creative designers, engineers and human factors practitioners during the ATIS design process. These summaries take the form of design guidelines for 75 distinct ATIS design parameters. These design guidelines are intended to: (1) be concise, (2) be unambiguous, (3) be traceable to specific references, where applicable, and (4) highlight implications for driver performance, where appropriate.

17. Key Words

Advanced Traveler Information Systems (ATIS), Commercial Vehicle Operators (CVO) Guidelines, Human Factors, Intelligent Transportation Systems (ITS), In-Vehicle Information Systems (IVIS), Motorist Services Guidelines, Routing and Navigation Guidelines, Safety/Warning Guidelines, Augmented Signage Information Guidelines.

18. Distribution Statement

No Restrictions. This document is available to the public through the National Technical Information Service, Springfield, Virginia, 22161.

19. Security Classif. (of this report)

Unclassified

20. Security Classif. (of this page)

Unclassified

21. No. of Pages

261

22. Price