CHAPTER 3: GENERAL
GUIDELINES FOR ADVANCED TRAVELER
INFORMATION SYSTEM (ATIS) DISPLAYS
USE OF ALERTS FOR ATIS MESSAGES
Introduction: Alerts for ATIS messages refers to information presented to drivers prior to, or concurrent with, the presentation of an ATIS message. Alerts are typically used to notify drivers of high-priority ATIS messages associated with safety (e.g., immediate hazard, emergency vehicle approaching), vehicle status (e.g., vehicle condition warning), or augmented signage information (e.g., guidance, notification, or regulatory signs).
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Design Guidelines***
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Selected Results From Key References
From Reference 1--a visual ATIS message, preceded by an auditory alerting tone, was associated with higher compliance levels than a visual message alone.
From Reference 2--auditory alerts were associated with better performance than no alerts. If no alert can be provided and the message is high priority, an auditory message should be used.
Supporting Rationale: In Reference 1, a simulator study was performed in which drivers were informed of upcoming speed zones (i.e., construction zone and school zone) approximately 7.1 seconds before reaching a corresponding roadway sign. The advanced warning was given to the driver in one of two ways, either a text message on an in-vehicle display or a text message preceded by an auditory tone. The results of this study indicated that 9 of the 12 drivers who received only a visual warning either never slowed to the goal speed or slowed only after they had passed the sign located on the roadway. In contrast, 10 of the 12 drivers who received the combination visual and auditory warning were able to slow to the goal speed well in advance of the roadway sign. Therefore, these results suggest that for the presentation of notification sign information which advises drivers to make changes in their current speed of travel, the combination of an auditory alerting tone and ATIS textual information may lead to faster and more reliable compliance.
In Reference 2, subjects were trained to recall six complex sounds (earcons) and six visual icons that were part of an experiment investigating ATIS devices. These earcons and icons, along with speech and textual messages, were then presented to subjects while they navigated through a simulated driving environment in a fixed-base driving simulator. Twelve of the subjects received a speech alert before all message presentations, 12 of the subjects received a tone alert, and 12 of the subjects received no alert at all. Performance measures included: response times to a recognition question on the message, accuracy in recognizing the meaning of a message, and confidence in their answers. Results suggested that subjects in the no alert group were significantly less accurate, slower, and less confident with the visual messages than they were with the auditory messages. Performance in the speech alert and tone alert groups did not differ. These findings suggest that alerts of some type will improve accuracy, latency, and confidence associated with visual messages.
Special Design Considerations: The guidelines presented here are preliminary and general, and should be implemented in a careful and purposeful manner. Application to specific design issues should reflect the goals, requirements, and constraints of individual design efforts.
Cross References:
Sensory Modality for Presenting ATIS/CVO Messages
General Guidelines for ATIS Messages
Timing of Navigation Information
General Guidelines for Augmented Signage Information
Key References:
1. Kantowitz, B. H., Simsek, O., & Carney, C. (1997). Development of human factors guidelines for advanced traveler information systems and commercial vehicle operations: ATIS function transitions (Contract No. DTFH61-92-C-00102). Seattle, WA: Battelle Human Factors Transportation Center.
2. Kantowitz, B. H., Hanowski, R. J., Kantowitz, S. C., & Garness, S. A. (1997). Development of human factors guidelines for advanced traveler information systems and commercial vehicle operations: Display channels. Washington, DC: Federal Highway Administration (FHWA-RD-96-148).
*Primarily expert judgement
** Expert judgement with supporting empirical data
***Empirical data with supporting expert judgement
****Primarily empirical data