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TABLE OF CONTENTS


Introduction: A Reader's Guide


Chapter 1: Transportation and Quality of Life

Section 1.1 – Why Do I Care?

Section 1.2 – Who Is Responsible for the Future?

Section 1.3 – How Can We Get There?


Chapter 2: Defining Context, The Foundation of CSS

Section 2.1 – What is Context and Why is it Important?

Section 2.2 – What Questions Should a Practitioner Ask to Define Context in the Six Phases in the Life of a Project?

Section 2.3 – How Can Different Disciplines Help to Define Context?

Section 2.4 – Why Consult Citizens as part of Defining Context?

Section 2.5 – What Methods, Resources, and Tools Can Help to Define Context?


Chapter 3: Shaping Transportation Decisions

Section 3.1 – How Do We Make Decisions?

Section 3.2 – What are the Processes and Products for Each Phase of Project Development and Delivery?

Section 3.3 – What is the Difference between Project Development/Delivery and Operations & Maintenance?

Section 3.4 – What are the Controlling Factors in Transportation Decision-making, and How is Professional Judgment Exercised as Part of the Process?

Section 3.5 – What Aspects of Decision-making are Outside of DOT Authority?


Chapter 4: Going the Distance Together – Partnership through Collaboration

Section 4.1 – What can Communication, Collaboration, and Consensus Accomplish?

Section 4.2 – What are the Opportunities for Collaboration? What does a Collaborative Partnership Look Like?

Section 4.3 – What are Some Challenges to Collaboration?

Section 4.4 – What are Successful Methods and Strategies for Collaboration and Consensus-building?

Section 4.5 – How can we Measure the Effectiveness of Processes and Solutions?


Afterword

Appendix - Resource Links


What is CSS?