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Typical Relocation Process Under The Uniform Act

(chart text)

1. Plan Project
   • Estimate relocation needs, such as housing (Use door-to-door survey, if feasible).
     • Availability of Housing for Salee or Rent
     • Availability of business sites
   • Estimate costs and staffing needs.
   • Hold public hearings.
   • Decide plan of action.
2. Project Approved
   • Establish organization and train staff.
   • Hire and train staff.
   • Establish management control system and procedures for coordinating relocation with displacement causing activity.
   • Establish record keeping procedures.
3. Inform Persons to be Displaced
   • Provide general written information describing payments, services, and protections.
   • Provide official notice of eligibility for relocation assistance.
   • Identify cost and location of comparable replacement housing and business sites.
4. Interview Persons to be Displaced
   • Determine (or update) individual needs and preferences. Complete site occupant record for residential and non-residential occupants.
   • Determine specific needs of each business to be displaced.
   • Explain availible payments and services, eligibility conditions, or filing procedures.
   • Encourage person not to move prematurely.
   • Explain rental policies for short-term occupancy after acquisition.
5. Work with Persons to be Displaced
   • Residential
     • Make referrals to replacement housing units. If feasible, inspect replacement housing before referral. Ensure person is aware of the maximum replacement housing payment and basis for determining payment.
     • Provide counseling, technical aid, and appropriate referrals to social service agencies.
     • Issue 90-day notice, if necessary.
   • Non-Residential
     • Asssist business owners to locate replacement site and secues necessary permits.
     • Provide information, guidance, and assistance.
     • Inform owner to notify agency prior to moving.
6. Person Chooses Replacement Property and Moves
   • Residential
     • Inspect replacement housing before move to ensure it is decent, safe, and sanitary.
     • Issue advance payment when needed.
   • Non-residential
     • Upon notification of business move, inspect personal property at displacement site. Inspect personal property at replacement site to ensure it was moved.
     • Issue advance payment when needed.
     • Inspect personal property at replacement site to ensure it was moved.
7. Process Claims and Make Payments
   • Assist in preparing and filing claim(s).
   • Review claims and promptly issue payments.
   • Deal with complaints quickly and equitably. Assist in preparation of appeal, as appropriate.
8. Follow-Up
   • Evaluate program success (include follow-up contracts with persons displaced).
   • Improve procedures for future.
   • Maintain records to demonstrate compliance with law and regulations.

*URA Rules Effective 1/5/2005

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