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Office of Planning, Environment, & Realty (HEP)

Right of Way Quality Management System

benefits of a management system

The benefits of a management system include increased employee enthusiasm and motivation toward doing a job well. Incorporating pride in public service, ownership in the job, and quality into the job processes adds value without costing additional labor. The results are quality projects completed on time and within budget--and highly satisfied clients. The management systems that five state ROW divisions implemented have allowed them to work smarter with fewer employees while providing quality service to their customers.

Picture of a curved rural road through a forest.

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Updated: 9/5/2014
HEP Home Planning Environment Real Estate
Federal Highway Administration | 1200 New Jersey Avenue, SE | Washington, DC 20590 | 202-366-4000
Turner-Fairbank Highway Research Center | 6300 Georgetown Pike | McLean, VA | 22101