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Office of Planning, Environment, & Realty (HEP)

Right of Way Quality Management System

Continuous Improvement System

image of a tree-lined road by a river

Developing and implementing a management system is a continuous improvement process that involves several key steps. They include planning, implementing, monitoring and measuring, and revising--or quite simply "plan, do, measure, and revise." The public sectors can also include the concepts of quality, best management practices, and continuous improvement in their planning efforts.

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Updated: 9/5/2014
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