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Office of Planning, Environment, & Realty (HEP)

Right of Way Quality Management System

Quality Systems - A Model

five images: people at a table, a wooden bridge, four people, a house, people at a conference table

The concepts of quality and continuous improvement are important factors to consider when building management systems at state ROW organizations. A model framework can distill common parameters using the following characteristics:

Implementation of a simplified model educates everyone in the organization about the management system design and implementation process. There must be a commitment to change from management staff and from employees. This requires an educational effort focused on the key parameters of the management system.

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Updated: 9/5/2014
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