Meeting the President's Management Agenda (PMA)

Organizational Excellence Strategic Objective:

In FY 2002, President George W. Bush identified his Administration's strategy for improving the management and performance of the federal government. The PMA, as this effort became known, included five government-wide goals. In support, the Department established its “Organizational Excellence” goal, which includes the implementation of the PMA. In addition, this goal required all modes, including the HTF agencies, to identify performance expectations regarding each of the five PMA areas.

In implementing the PMA, the Department aims to achieve the following organizational excellence outcomes:

• Improve customer satisfaction
• Improve employee satisfaction and effectiveness
• Improve organizational performance and productivity.

The Department's PMA goals for FY 2004 are the following:

Strategic Management of Human Capital

This goal focuses on long-term management of the federal workforce and fostering a citizen-centered, results-based government that is organized to be agile, lean, and capable of making timely decisions.

Competitive Sourcing

This goal uses competitive sourcing as a key tool for achieving an efficient and effective competition between public and private sources to deliver federal agencies' commercial-type work, thereby providing the highest quality and the most economical service to Americans.

Financial and Procurement Performance

Improved financial performance is the key aspect for ensuring that agencies have appropriate and accurate data for budget and policy decisions. Ensuring accurate and timely payments and improving accountability to the American people through audited financial statements are other cornerstones of this goal.

Expanded Electronic Government (E-government)

Expanding the use of the Internet to empower citizens will ensure that federal programs are delivered at lower cost and can meet the high public demand for information and services. This will also make the federal government more transparent and accountable.

Budget and Performance Integration

This goal focuses on regular, systematic measurement and accountability for program performance compared to pre-established goals as the means for federal agencies to focus on results rather than process.

Performance Summary

The following are links to details of the Department's five PMA goals for FY 2004.

Strategic Management of Human Capital

Competitive Sourcing

Financial and Procurement Performance

Expanded Electronic Government

Budget and Performance Integration