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FHWA Resource Center

Technical Assistance

Technical Assistance
Technical assistance includes meeting with our FHWA Division Offices or State customers and helping you find solutions to particular problems, answering questions on the email or over the phone and similar type activities.

What Type of Activities?
Technical assistance involves collaborative efforts and working in partnership. Such assistance entails customizing advice and strategies to engage your individual needs. Sharing this advice or expertise may require a one-on-one meeting, a training session, or developing a publication, or video on a specific practice or technology. Activities may include promoting a peer exchange, advising in a program review, introducing an innovation, leading a presentation, hosting a panel discussion, initiating a scanning tour, finding a unique resource, sharing knowledge through a community of practice, publishing your success, or convening a symposium, conference, or summit.

What Services Are Available?
The FHWA Resource Center is a knowledgeable, dependable, responsive and dedicated team of transportation related technical specialists, providing innovative and effective problem-solving, technology deployment, and training capabilities. In establishing a relationship with the Resource Center, you can expect to save time and money while getting more done to dramatically advance the transportation system in your State and across the country.

Let the Resource Center adopt a creative and original, fresh approach to your challenge. Use our specialists to perform these services:

  • Facilitation, negotiation, and evaluation.
  • Development of various methodologies.
  • Implementation of new and ground-breaking ideas, equipment, and procedures.
  • Planning of short-and long-term strategies.
  • Collaboration throughout the agency and the transportation industry.
  • Providing technical information and options.
  • Sharing extensive knowledge of complex technical issues.
  • Understanding policies and regulations.
  • Identifying best practices.
  • Analysis, problem solving, and forecasting.

Who Do I Contact for Technical Assistance?
For technical assistance and expertise, you can always contact anyone in the FHWA Resource Center. We will get you to the right resource. However, your direct line of assistance and service is the Technical Service Team Leader. Each Team Leader manages a Technical Service Team with technical specialists located across the country in the Resource Center offices. This structure allows the team members to align goals and activities and provide service to customers, drawing upon the team for best practices and additional skills.

You can best establish a project, a consultation, a visit, a training session, or any other technical assistance through the Technical Service Team Leader. The Team Leader can discuss your request with you, consider and evaluate your needs, and then match the best resource to bring expertise and solutions to you.

Your Resource for Technical Assistance!

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