ATTENTION non-English computer users...
If you are using a non-English computer system, HERS-ST may experience errors due to incompatible localized language settings. This can cause Boolean values to be translated to a language other than English which prevents the application from working properly by creating invalid SQL statements and registry settings.
To correct this problem, you must create one or more zero-length text file with the following file names (depending on the language your computer is using) and place it in the HERS-ST application directory.
vb6CHT.dll (Chinese - Traditional)
AND, you must also create a zero-length text file with the following name and place it in the HERS-ST application directory.
These empty "dummy" files will prevent HERS-ST from using the localized language settings and keep all activity in English.
It may also be necessary to clean up any registry settings that were stored for HERS-ST that might have been translated to a language other than English. To check your registry settings for HERS-ST open the system registry using the Windows regedit.exe application and review the settings under the following key.
All entries under this key should be in English. For example, if any are French (Vrai or Faux) then they need to be changed to English (True or False).
It should also be noted that any information saved to the HERS-ST database before implementing the solution described above may have also been translated and will need to be deleted and recreated.