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Federal Highway Administration Research and Technology
Coordinating, Developing, and Delivering Highway Transportation Innovations
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Publication Number: FHWA-RD-96-145
Date: February 1998
Development of Human Factors Guidelines for Advanced Traveler Information Systems and Commercial Vehicle Operations: The Effects of Inaccurate Traffic Information on Driver Behavior and Acceptance of an Advanced In-Vehicle Traveler Information System
This report is one of a series reports produced as part of a contract designed to develop precise, detailed human factors design guidelines for Advanced Traveler Information Systems (ATIS) and Commercial Vehicle Operations (CVO). The contractual effort consists of three phases: analytic, empirical, and integration. This report is a product of the empirical phase. The empirical phase will also address topics such as: ATIS function transition, display channels, multi–modality displays, CVO driver fatigue, display formats and workload, and head–up displays. Among the analytic topics discussed in the series are functional description of ATIS/CVO, comparable systems analysis, task analysis of ATIS/CVO functions, alternate systems analysis, identification and exploration of driver acceptance, and definition and prioritization of research studies.
This study is part of the empirical phase of this ATIS/CVO guidelines development effort and is one of a series of investigations designed to provide supporting rationale for the in–vehicle design guidelines. The research reported in this document investigated the effects of varying information accuracy regarding traffic conditions, in both familiar and unfamiliar traffic networks, on driver performance, use and acceptance of in–vehicle information systems.
Copies of this report can be obtained through the Research and Technology Report Center, 9701 Philadelphia Court, Unit Q, Lanham, Maryland 20706, telephone: (301) 577–0818, fax: (301) 577–1421, or the National Technical Information Service (NTIS), 5285 Port Royal Road, Springfield, Virginia 22161, telephone: (703) 487–4650, fax: (703) 321–8547.
A. George Ostensen, Director
This document is disseminated under the sponsorship of the Department of Transportation in the interest of information exchange. The United States Government assumes no liability for its content or use thereof. This report does not constitute a standard, specification, or regulation.
The United States Government does not endorse products or manufacturers. Trade and manufacturers' names appear in this report only because they are considered essential to the object of the document.
TECHNICAL REPORT DOCUMENTATION PAGE
TABLE OF CONTENTS
LIST OF FIGURES
LIST OF TABLES
LIST OF ABBREVIATIONS
ATIS Advanced Traveler Information Systems
ITS Intelligent Transportation Systems
RGS Route Guidance Simulator
T-SC Trust Minus Self-Confidence
Topics: research, safety
Keywords: research, safety, ATIS, ITS, Traffic Information, Trust