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511: Case Study Overview – Northern Kentucky-Cincinnati Area

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This overview report is also available as an Adobe PDF file at, requiring Adobe Acrobat Reader

Ten transportation-related phone information systems have been identified to be operating in the Kentucky. Two of these systems are most relevant in terms of near-term plans for 511 conversion:

511 Vision

When completed, the Commonwealth envisions four regional 511 services overlaid on a statewide system. Plans call for services such as those offered in Northern Kentucky to be available in the Louisville and Lexington metropolitan areas and the Cumberland Gap region of Southeast Kentucky. Each of those systems would offer connectivity to the Statewide Road Report that would be the default system in all other areas of the state. It is also envisioned that callers to the Road Report could be routed to any of the four regional areas at their option. The system routed to would depend upon callers location. KYTC plans to continue the service as a free call to users for the foreseeable future.

Ongoing Activities

Two key activities are Number assignment and routing conversion:

Lessons Learned

For full report, in Adobe PDF format, go to:

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