Resource Center
The FHWA Resource Center’s (RC) vision is to “shape the future by bringing innovative solutions to create the best transportation system in the world.” For the past 20 years, the RC has been working to achieve this vision with its mission of advancing unique and tailored transportation solutions through training, technical assistance, technology deployment, and partnerships. The RC is organized into 10 teams that share specialized technical knowledge and experience in nearly 20 program areas with FHWA’s Division Offices, State departments of transportation, metropolitan planning organizations, and other transportation partners.
Meeting customer needs are at the heart of the RC’s mission. The RC works closely with each customer to define the specific challenge and to identify the appropriate technical services that will offer the best solution. Services may take the form of formal training, in-depth technical assistance, tailored peer dialogues and development of various job aids and technical tools. Services may be provided in-person or virtually through webinars and video formats. Based on the customer need, the RC also determines the appropriate specialist(s) to best provide the identified solution. In many cases, a multi-disciplinary team of specialists may collaborate to provide the recommended service.
The RC works with its customers and partners by assembling a customized team, collaborating to design solutions using state-of-the-art techniques and technologies, helping to implement those solutions, and providing ongoing support to ensure the success of those it serves.
While the RC primarily serves external transportation agencies in partnership with FHWA field offices, the RC also has led the FHWA internal Discipline Support System (DSS) since its inception in the mid-2000s. The DSS is focused on advancing the professional capacity of FHWA staff through learning and education, networking and communication, strategic planning and information dissemination strategies for nearly 20 unique program areas in the agency. RC leadership and staff helped launch the DSS and now provide strategic leadership for 15 individual agency disciplines – and lead the development and delivery of a wide variety of professional development resources for FHWA staff.
FHWA Resource Center Director: Bernetta Collins
For more information, visit: https://www.fhwa.dot.gov/resourcecenter
