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EDC Outtakes: Next-Generation TIM

State departments of transportation (DOTs) use 511 systems to provide current travel condition information to the public via phone, websites, and now voice assistant platforms such as Alexa and Google. The use of voice assistants allows drivers with this technology in their vehicles to ask for real-time traffic and travel information hands-free, without needing to take their eyes off the road.

Watch an EDC Outtake to hear how voice assistant platforms can expand the reach of 511 systems.

Credit: FHWA

In this Every Day Counts (EDC) Outtake, Sal Cowan, Senior Director of Transportation Mobility for the New Jersey DOT, talks about the impact of this technology in New Jersey, which was one of the first States to connect its 511 system to voice assistant platforms. Learn more about this and other advanced technologies that agencies can use to increase traveler and responder safety from the EDC-7 Next-Generation Traffic Incident Management (TIM) team.




Disclaimer: The U.S. Government does not endorse products or manufacturers. Trademarks or manufacturers’ names appear in this document only because they are considered essential to the objective of the document. They are included for informational purposes only and are not intended to reflect a preference, approval, or endorsement of any one product or entity.

Except for the statutes and regulations cited, the contents of this document do not have the force and effect of law and are not meant to bind the States or the public in any way. This document is intended only to provide information regarding existing requirements under the law or agency policies.

Recommended Citation: U.S. Department of Transportation, Federal Highway Administration - Washington, DC (2024) Innovator Newsletter, May/June 2024, Volume 17 (102). https://doi.org/10.21949/1521779