As with many of the examples of highly successful projects that have used a CSS approach, educating stakeholders on technical and financial issues, and then empowering them to have a genuine say in the outcomes are proving successful ways to engage stakeholders in transportation planning. While the uncertainty that stems from including a broad range of stakeholder interests must be acknowledged, it should be recognized as a normal part of cultural and institutional change. The prospect of uncertainty, therefore, does not provide adequate reason to derail the integration of CSS in transportation planning.
One of the potential gains related to taking a CSS approach to public involvement/outreach is that it can build citizens’ general capacity for civic engagement. A citizenry that is engaged and educated about transportation issues and processes may be seen as an obstacle to some in the transportation industry, but, in fact, it will prove the opposite in the future. As the legacy fades of past practices that set aside public input, an engaged citizenry will lead to improved planning outcomes that account for the needs of all segments of society, and public buy-in on proposed projects and programs. This higher degree of transparency will encourage trust and understanding of the transportation decision-making process within the public. Ultimately, it may lead to more consistent, long-term political and, therefore, fiscal support for the transportation industry.
– From Integrating Context Sensitive Solutions in Transportation Planning (FHWA)
To help citizens and transportation practitioners better understand the philosophy and principles of CSS and improve CSS implementation, NCHRP Project 08-68 produced two CSS guides: one for citizens and one for transportation practitioners. Each guide explains roles, responsibilities, and opportunities in transportation decision-making, from long-range transportation planning through operations and maintenance.
