Development of Human Factors Guidelines for Advanced Traveler Information Systems and Commercial Vehicle Operations: Human Factors Evaluation of the Effectiveness of Multi-Modality Displays in ATIS
DEVELOPMENT OF HUMAN FACTORS GUIDELINES FOR ADVANCED
TRAVELER INFORMATION SYSTEMS AND COMMERCIAL VEHICLE OPERATIONS
HUMAN FACTORS EVALUATION OF THE EFFECTIVENESS OF MULTI–MODALITY
DISPLAYS IN ADVANCED TRAVELER INFORMATION SYSTEMS
This is one in a series of reports produced as part of a contract designed to develop precise, detailed human factors design guidelines for Advanced Traveler Information Systems (ATIS) and Commercial Vehicle Operations (CVO). During the analytic phase of the project, research issues were identified and rated by eight human factors experts along fourteen separate criteria. The goal of the experimental phase was to examine the highest rated research issues that can be addressed within the scope of the project. The fourteen experiments produced in that phase reflect the results of those ratings.
This experiment examined the design issue of which display modality (i.e. visual, auditory, or multi–modality) resulted in the best driving performance. Effects of driver age, driving load, and information complexity were evaluated.
Copies of this report can be obtained through the Research and Technology Report Center, 9701 Philadelphia Court, Unit Q, Lanham, Maryland 20706, telephone: (301) 577–0818, fax: (301) 577–1421, or the National Technical Information Service (NTIS), 5285 Port Royal Road, Springfield, Virginia 22161, telephone: (703) 605–6000, fax: (703) 605–6900.
Michael F. Trentacoste
Director, Office of Safety
Research and Development
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TECHNICAL REPORT DOCUMENTATION PAGE
|1. Report No.
|2. Government Accession No.
||3. Recipient's Catalog No.
|4. Title and Subtitle
DEVELOPMENT OF HUMAN FACTORS GUIDELINES FOR ADVANCED TRAVELER INFORMATION SYSTEMS (ATIS) AND COMMERCIAL VEHICLE OPERATIONS (CVO): HUMAN
FACTORS EVALUATION OF THE EFFECTIVENESS OF MULTI–MODALITY DISPLAYS IN ADVANCED TRAVELER INFORMATION SYSTEMS
|5. Report Date
|6. Performing Organization Code
|7. Author(s): Yung–Ching
Liu, Christopher S. Schreiner, Thomas A. Dingus
|8. Performing Organization Report No.
|9. Performing Organization Name and Address
Center for Transportation Research
Virginia Polytechnic Institute
and State University
1700 Kraft Drive, Suite 2000
Blacksburg, VA 24061–0536
|10. Work Unit No. (TRAIS):
|11. Contract or Grant No.
|12. Sponsoring Agency Name and Address
Office of Safety and Traffic Operations R&D
Federal Highway Administration
6300 Georgetown Pike
McLean, VA 22101–2296
|13. Type of Report and Period Covered
|14. Sponsoring Agency Code
|15. Supplementary Notes:
Contracting Officer's Technical Representative – M. Joseph Moyer, HRDS; Thomas M. Granda, HRDS (formerly with SAIC)
To achieve the goals for Advanced Traveler Information Systems (ATIS), significant information will necessarily be provided
to the driver. A primary ATIS design issue is the display modality (i.e. visual, auditory, or the combination) selected for providing this information.
There were two objectives for this research. First, to what degree, and under which circumstances, are multi–modality displays beneficial?
Second, for circumstances where multi–modality are not beneficial, which single display modality results in best performance? A simulator experiment
was conducted to determine the effects of driver age, display modality, driving load, and information complexity on driving performance, navigation
performance, driver workload, and driver performance.Four primary findings from the study were that:
For emergency response displays, the multi–modality and the auditory displays resulted in faster reaction times than the
visual display for detecting warning information, while information presented on the multi–modality display resulted in fewer errors than
the auditory display.
For navigation tasks, the multi–modality display resulted in the best performance for both total correct turns and
number of navigation–related errors.
For driving performance, the multi–modality display generally resulted in better performance for both speed maintenance and safe driving behavior.
For subjective workload and preference ratings, the multi–modality display and the auditory display received more preferable ratings than did
the visual display.
|17. Key Words
Advanced Traveler Information Systems (ATIS), Intelligent Transportation Systems (ITS), driver age, information complexity, driving load
|18. Distribution Statement
No restrictions. This document is available to the public through the National Technical Information Service, Springfield, VA 22161.
|19. Security Classif. (of this report)
|20. Security Classif. (of this page)
|21. No. of Pages
Form DOT F 1700.7 (8-72) Reproduction of completed page authorized