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Federal Highway Administration Research and Technology
Coordinating, Developing, and Delivering Highway Transportation Innovations

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Publication Number: FHWA-RD-98-057

Human Factors Design Guidelines for Advanced Traveler Information Systems (ATIS)and Commercial Vehicle Operations (CVO)





Accuracy of Routing Information

Accuracy of Vehicle Location

Administrative Information, Regulatory, CVO–Specific, Presentation of

Advanced Fleet Management

Advanced Traffic Management Systems (ATMS)

Advanced Traveler Information Systems (ATIS)

Aid request information

Alerts for ATIS Messages, Use of

Approaching Emergency Vehicle Information, Presentation of

Attraction/Services Information, Presentation of

Auditory Message Length

Augmented Signage Information Guidelines   also

Automated Toll Collection Information, Presentation of  (also)

Automated vehicle location (AVL)  (also)

Automatic/Manual Aid Request Information, Presentation of

Automatic Speech Recognition (ASR)

Automatic vehicle



Capabilities Specific to CVO

Cargo and Vehicle Monitoring Information, CVO–Specific, Presentation of

Cathode Ray Tube (CRT)

Citizen's Band (CB) Radio

Clear Depiction of Route on Electronic Maps


Collision Avoidance System (CAS)


Colors for Coding Visual Displays, Selection of

Command Style Messages (also)

Commercial Driver ATIS Tasks, Number of Control Actions for

Commercial Vehicle Operations (CVO) (also)

Capabilities Specific to CVO

Communication Acknowledgment for CVO In–Vehicle Systems

Estimated Time of Arrival for Emergency Vehicles

Modality of ATIS information for CVO

Number of Control Actions for Commercial Driver ATIS Tasks

Selection of Colors for Coding Visual Displays (also)

Communication Acknowledgment for CVO In–Vehicle Systems

Communication and Aid Request Sensory Allocation Design Tool

Communications, two–way real–time, (TWC)

Complexity of ATIS Information

Contrast of Symbols


Controls, Ganged

Crew Station Research and Development Facility (CSRDF)



Department of Transportation (DOT)

Design of

Design Tools

Destination and Route Selection Information, Presentation of

Destination coordination information

Destination Preview Capability

Directory and Preference Information, Presentation of

Directory Information, Service, Presentation of

Driver–Vehicle Interface (DVI)

Driver/Vehicle Real–Time Safety Monitoring

Dynamic Route Selection Information, Presentation of


Electronic Credentials (EC)

Electronic Log Book

Electronic Maps, Clear Route Depiction

Emergency Vehicles, Estimated Time of Arrival for

Emergency Vehicle Information, Presentation of


Estimated Time of Arrival (ETA)


Federal Highway Administration (FHWA)

Federal Motor Vehicle Safety Standards (FMVSS)

Field of view (FOV)

Filtering Sign Information, Presentation of

Fleet management, advanced

Font Segments

Font for Symbols


Ganged controls

General Guidelines for ATIS Messages

General Trip Planning Information, Presentation of

Global Positioning System (GPS)

Guidance Information, Route, Presentation of

Guidance Sign Information


Hazard, Immediate, Warning Information for, Presentation of

Hazardous material information systems

Head–Down Display (HDD)

Head–Up Display (HUD)

Head–Up Displays for ATIS, Design of

  • Equation for

Height of Symbols

High–Occupancy Vehicles (HOV)

Human–Computer Interaction (HCI)


Immediate Hazard Warning Information, Presentation of

Incident Information, Route, Presentation of

Information units (also) (also)

Intelligent Transportation Systems (ITS)

Interface, Driver–Vehicle (DVI)

International Standards Organization (ISO)

In–Vehicle Information System (IVIS)

In–Vehicle Motorist Services Information Systems (IMSIS)

In–Vehicle Routing and Navigation Systems (IRANS)

In–Vehicle Safety Advisory and Warning Systems (IVSAWS)

In–Vehicle Signing Information Systems (ISIS)



Keyboards for ATIS Devices, Selection of


Lane Position Information, Presentation of


Line of Sight (LOS)

Log Book, Electronic

Luminance Uniformity of Symbols


Message Length, Auditory

Message Styles, Equation for

Message Tansfer Function


Messages (ATIS/CVO)

Modality of ATIS information for CVO

Monitoring of Vehicle Condition, Presentation of

Motorist Services Guidelines

Motorist Services Sensory Allocation Design Tool

Moving Map Displays, Orientation of


Navigation Information, Auditory, Timing of

Notification Sign Information

Notification Style Messages  (also)

Number of Control Actions for Commercial Driver ATIS Tasks


Orientation of Moving Map Displays


Pathway Information

Point of Interest Information, Presentation of

Preference and Directory Information, Presentation of

Preview Capability, Destination



Real–Time Communications, Two–Way (TWC)

Real–Time Safety Monitoring, Driver/Vehicle

Regulatory Administrative Information, CVO–Specific, Presentation of

Regulatory Sign Information

Relationship Between ATIS Information and Roadway Signs, Presentation of

Research & Development (R&D)

Restriction Information, CVO, Presentation of

Road Condition Information, Presentation of

Roadway Information, Presentation of

Root Mean Square (RMS)

Route and Destination Selection Information, Presentation of

Route Following Sensory Allocation Design Tool

Route Guidance Information, Presentation of

Route Guidance Simulator (RGS)

Route Incident Information, Presentation of

Route Planning and Coordination Sensory Allocation Design Tool

Route Scheduling Information, CVO, Presentation of

Route Selection Information, Dynamic, Presentation of

Routing and Navigation Guidelines

Routing Information, Accuracy of


Safety Monitoring, Real–Time, Driver/Vehicle

Safety/Warning Guidelines

Scheduling Information, Route, Presentation of

Scheduling Information, Trip, Presentation of

Selection of

Sensory Modality for Presenting ATIS/CVO Messages

Services/Attractions Information, Presentation of

Service Directory Information, CVO, Presentation of

Sign Information

Signing Sensory Allocation Design Tool

Society of Automotive Engineers (SAE)

Spacing of Symbols

Special Populations, ATIS Design for

Speech–Based Controls, Design of

Stacking Messages

Strokewidth–to–height Ratio of Symbols

Styles, Message

Subsystem Interfaces for ATIS, Design of



Tailoring of ATIS Information to Individual Preferences

Timing of Auditory Navigation Information

Toll Collection Information, Presentation of  (also)

Traffic Flow Information, Color Coding of

Transportation, Department of (DOT)

Travel Coordination Information, Presentation of

Trip Planning Information, General, Presentation of

Trip Scheduling Information, CVO, Presentation of

Trip Status Allocation Design Tool

Two–Way Real–Time Communications (TWC)


Uniform Chromaticity–Scale (UCS)

University of Michigan Transportation Research Institute (UMTRI)

Use of Alerts for ATIS Messages

User Interface Design


Vacuum Fluorescent Displays (VFD)

Vehicle Classification, Automatic (AVC)

Vehicle Classification/Vehicle Identification, Automatic (AVC/AVI)

Vehicle Condition Monitoring Information, Presentation of

Vehicle Location, Automated (AVL)  (also)

Vehicle Location Accuracy

Visual Display Terminal (VDT)

Visual Displays, Selection of Colors for Coding


Warning and Condition Monitoring Sensory Allocation Design Tool

Warning Information for Immediate Hazard, Presentation of

Weigh in Motion (WIM)  (also)

Width–to–Height Ratio for Symbols







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