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Context Sensitive Solutions Technical Assistance: Washington State Department of Transportation

Appendix C

Appendix C presents the process improvements from Appendix B, aggregated into six overarching issues and desires.

  1. Better scope definition and community engagement early in the process
    1. Additional resources for planning, scoping and community engagement (10 votes)
      1. Planning: Additional staff and IT resources
      2. Scoping: Visualization tools and more funding
      3. Community Engagement: Scenario planning
    2. Community engagement: planners need to be involved, initiate Be in touch with community (9 votes)
      1. Project doesn’t have money or sufficient staffing
    3. Increase planning capacity to support project development (5 votes)
    4. Better handoff of info from planning to design (1 vote)
    5. Get better, current data (1 vote)
    6. Better planning – proactive (1 vote)
    7. Connecting PEL/Environmental documentation/IJR (1 vote)
    8. Devote more resources to scoping (1 vote)
  2. Better alignment between state legislature involvement with WSDOT projects and the realities of delivering transportation projects
    1. Allow for legislative intent in project solicitation (2 votes)
    2. Fix legislative disconnects (run arounds) (5 votes)
    3. Take the legislature out of the selection process (2 votes)
      1. Briefings
      2. Educate legislators (all elected)
  3. Consistency from region to region and balance of decision making between headquarters and the regions
    1. More approvals at region level (4 votes)
    2. Minimize inconsistencies between regions (1 vote)
    3. Additional regional approval authority (WSDOT regions) (1 vote)
    4. Additional region input on programming priorities (1 vote)
  4. Develop better Performance Metrics and a process for how to use them
    1. Provide generic list of Performance Measures (4 votes)
    2. Clean, overall performance framework needed (1 vote)
  5. Facilitating and tracking flow of a project through delivery
    1. Reduce paperwork (2 votes)
    2. Define better change management process (1 vote)
    3. Electronic signatures (1 vote)
    4. Revisit required documentation dependent on type or size of project (1 vote)
  6. Ensuring that policy gets into the trenches
    1. Major policy changes (e.g., D.M. Nov 15), need to have more emphasis on the planning and organization of training (1 vote)
Updated: 7/28/2017
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