Overall satisfaction with attributes of major highways

• Visual appeal. In 2000, 72 percent were "satisfied" or "very satisfied"; 17 percent were "neither/don't know"; and 11 percent were "dissatisfied" or "very dissatisfied." In 1995, 60 percent were "satisfied" or "very satisfied"; 27 percent were "neither/don't know"; and 13 percent were "dissatisfied" or "very dissatisfied."
  

• Safety. In 2000, 72 percent were "satisfied" or "very satisfied"; 11 percent were "neither/don't know"; and 17 percent were "dissatisfied" or "very dissatisfied." In 1995, 58 percent were "satisfied" or "very satisfied"; 26 percent were "neither/don't know"; and 16 percent were "dissatisfied" or "very dissatisfied."
  

• Bridge conditions. In 2000, 71 percent were "satisfied" or "very satisfied"; 15 percent were "neither/don't know"; and 14 percent were "dissatisfied" or "very dissatisfied." In 1995, 58 percent were "satisfied" or "very satisfied"; 30 percent were "neither/don't know"; and 12 percent were "dissatisfied" or "very dissatisfied."
  

• Travel amenities. In 2000, 71 percent were "satisfied" or "very satisfied"; 15 percent were "neither/don't know"; and 14 percent were "dissatisfied" or "very dissatisfied." In 1995, 56 percent were "satisfied" or "very satisfied"; 27 percent were "neither/don't know"; and 17 percent were "dissatisfied" or "very dissatisfied."
  

• Pavement conditions. In 2000, 58 percent were "satisfied" or "very satisfied"; 11 percent were "neither/don't know"; and 31 percent were "dissatisfied" or "very dissatisfied." In 1995, 48 percent were "satisfied" or "very satisfied"; 31 percent were "neither/don't know"; and 21 percent were "dissatisfied" or "very dissatisfied."
  

• Work zones. In 2000, 58 percent were "satisfied" or "very satisfied"; 9 percent were "neither/don't know"; and 33 percent were "dissatisfied" or "very dissatisfied." The work zones category was not measured in 1995.
  

• Maintenance response time. In 2000, 55 percent were "satisfied" or "very satisfied"; 19 percent were "neither/don't know"; and 26 percent were "dissatisfied" or "very dissatisfied." In 1995, 52 percent were "satisfied" or "very satisfied"; 30 percent were "neither/don't know"; and 18 percent were "dissatisfied" or "very dissatisfied."
  

• Traffic flow. In 2000, 44 percent were "satisfied" or "very satisfied"; 13 percent were "neither/don't know"; and 43 percent were "dissatisfied" or "very dissatisfied." In 1995, 47 percent were "satisfied" or "very satisfied"; 30 percent were "neither/don't know"; and 23 percent were "dissatisfied" or "very dissatisfied."
  

The source of the 2000 data is the 2000 Infrastructure Survey. The source of the 1995 data is the 1995 NQI National Highway User Survey.

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