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Overall satisfaction with travel amenities

  • Signs for mileage/destinations. In 2000, 87 percent were "satisfied" or "very satisfied"; 5 percent were "neither/don't know"; and 8 percent were "dissatisfied" or "very dissatisfied." In 1995, 75 percent were "satisfied" or "very satisfied"; 18 percent were "neither/don't know"; and 7 percent were "dissatisfied" or "very dissatisfied."
  • Signs for services. In 2000, 84 percent were "satisfied" or "very satisfied"; 8 percent were "neither/don't know"; and 8 percent were "dissatisfied" or "very dissatisfied." In 1995, 64 percent were "satisfied" or "very satisfied"; 25 percent were "neither/don't know"; and 11 percent were "dissatisfied" or "very dissatisfied."
  • Number of rest areas. In 2000, 66 percent were "satisfied" or "very satisfied"; 14 percent were "neither/don't know"; and 20 percent were "dissatisfied" or "very dissatisfied." In 1995, 54 percent were "satisfied" or "very satisfied"; 28 percent were "neither/don't know"; and 18 percent were "dissatisfied" or "very dissatisfied."
  • Variety of rest areas. In 2000, 62 percent were "satisfied" or "very satisfied"; 21 percent were "neither/don't know"; and 17 percent were "dissatisfied" or "very dissatisfied." In 1995, 49 percent were "satisfied" or "very satisfied"; 34 percent were "neither/don't know"; and 17 percent were "dissatisfied" or "very dissatisfied."
  • Roadside assistance. In 2000, 53 percent were "satisfied" or "very satisfied"; 30 percent were "neither/don't know"; and 17 percent were "dissatisfied" or "very dissatisfied." In 1995, 32 percent were "satisfied" or "very satisfied"; 30 percent were "neither/don't know"; and 38 percent were "dissatisfied" or "very dissatisfied."

The source of the 2000 data is the 2000 Infrastructure Survey. The source of the 1995 data is the 1995 NQI National Highway User Survey.

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