Overall satisfaction with work zones

• Construction signs. In 2000, 79 percent were "satisfied" or "very satisfied"; 6 percent were "neither/don't know"; and 15 percent were "dissatisfied" or "very dissatisfied." In 1995, 67 percent were "satisfied" or "very satisfied"; 21 percent were "neither/don't know"; and 12 percent were "dissatisfied" or "very dissatisfied."
  

• Safety features. In 2000, 74 percent were "satisfied" or "very satisfied"; 7 percent were "neither/don't know"; and 19 percent were "dissatisfied" or "very dissatisfied." Data for safety features were not collected in 1995.
  

• Detour signs/directions. In 2000, 72 percent were "satisfied" or "very satisfied"; 7 percent were "neither/don't know"; and 21 percent were "dissatisfied" or "very dissatisfied." In 1995, 53 percent were "satisfied" or "very satisfied"; 29 percent were "neither/don't know"; and 18 percent were "dissatisfied" or "very dissatisfied."
  

• Speed of repair. In 2000, 43 percent were "satisfied" or "very satisfied"; 10 percent were "neither/don't know"; and 47 percent were "dissatisfied" or "very dissatisfied." Data for speed of repair were not collected in 1995.
  

• Traffic congestion. In 2000, 41 percent were "satisfied" or "very satisfied"; 12 percent were "neither/don't know"; and 47 percent were "dissatisfied" or "very dissatisfied." Data for traffic congestion were not collected in 1995.
  

• Time delays. In 2000, 36 percent were "satisfied" or "very satisfied"; 16 percent were "neither/don't know"; and 48 percent were "dissatisfied" or "very dissatisfied." In 1995, 29 percent were "satisfied" or "very satisfied"; 33 percent were "neither/don't know"; and 38 percent were "dissatisfied" or "very dissatisfied."
  

The source of the 2000 data is the 2000 Infrastructure Survey. The source of the 1995 data is the 1995 NQI National Highway User Survey.

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