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LetterObjectivesMajor FindingsConclusionsAbout This StudyAppendixHomenavigation background image

Comparison of satisfaction with attributes of major highways

For most attributes of major highways, travelers are more satisfied than they were five years ago. Respondents were asked to rate their level of satisfaction with 8 attributes of major highways. On visual appeal, 72 percent were "satisfied" or "very satisfied" in 2000, as compared to 60 percent in 1995. On safety, 72 percent were "satisfied" or "very satisfied" in 2000, as compared to 58 percent in 1995. On bridge conditions 71 percent were "satisfied" or "very satisfied" in 2000, as compared to 58 percent in 1995. On travel amenities, 71 percent were "satisfied" or "very satisfied" in 2000, as compared to 56 percent in 1995. On pavement conditions, 58 percent were "satisfied" or "very satisfied" in 2000, as compared to 48 percent in 1995. On work zones, 58 percent were "satisfied" or "very satisfied" in 2000; the work zones category was not measured in 1995. On maintenance response time, 55 percent were "satisfied" or "very satisfied" in 2000, as compared to 52 percent in 1995. On traffic flow, 44 percent were "satisfied" or "very satisfied" in 2000, as compared to 47 percent in 1995. The source of the 2000 data is the 2000 Infrastructure Survey. The source of the 1995 data is the 1995 NQI National Highway User Survey.

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United States Department of Transportation - Federal Highway Administration