U.S. Department of Transportation
Federal Highway Administration
1200 New Jersey Avenue, SE
Washington, DC 20590
202-366-4000


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FHWA Resource Center

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Technical Assistance

How the FHWA Resource Center Works

Transportation agencies at all levels and from around the country turn to the Resource Center for innovative practices and solutions to their road safety and efficiency challenges.

Technical Assistance

Today’s transportation challenges are complex and rapidly evolving. The FHWA Resource Center will help you conquer challenging technical and partnership hurdles by providing personalized technical assistance, customized training and ongoing support. For each service request, we assemble the right team of Resource Center experts who will work with you to map out the options that will lead to a successful outcome. Whatever your service need is, the Resource Center is ready to support you.

Technical assistance includes meeting with our FHWA Headquarters and Division Offices, or State customers, and helping find solutions to particular problems – answering questions, sharing best practices and introducing new innovations.

We support transportation practitioners and agencies at all levels of government and organizations through:

  • Expert-level Technical Assistance
  • Customized, Just-in-Time Training
  • Technology and Innovation Deployment

What Type of Activities?

Technical assistance involves collaborative efforts and working in partnership. Such assistance entails customizing advice and strategies to engage your individual needs. Sharing this advice or expertise may require a one-on-one meeting, a training session, or developing a publication, or video on a specific practice or technology. Activities may include promoting a peer exchange, advising in a program review, introducing an innovation, leading a presentation, hosting a panel discussion, initiating a scanning tour, finding a unique resource, sharing knowledge through a community of practice, publishing your success, or convening a symposium, conference, or summit.

What Services Are Available?

The FHWA Resource Center is a knowledgeable, dependable, responsive and dedicated team of transportation technical specialists, providing innovative and effective problem-solving, technology deployment, and training capabilities. In establishing a relationship with the Resource Center, you can expect to save time and money while getting more done to dramatically advance the transportation system in your State and across the country.

Let the Resource Center adopt a creative and original, proven approach to your challenge. Use our specialists to perform these services:

  • Facilitation, negotiation, and evaluation.
  • Development of various methodologies.
  • Implementation of new and ground-breaking ideas, equipment, and procedures.
  • Planning of short-and long-term strategies.
  • Collaboration throughout the agency and the transportation industry.
  • Providing technical information and options.
  • Sharing extensive knowledge of complex technical issues.
  • Understanding policies and regulations.
  • Identifying best practices.
  • Analysis, problem solving, and forecasting.

Who Do I Contact for Technical Assistance?

For technical assistance and expertise, you can always contact anyone in the FHWA Resource Center. We will get you to the right resource. However, your direct line of assistance and service is the Resource Center Technical Director. Each Technical Director leads a Technical Service Team with technical specialists located across the country. This structure allows the team members to align goals and activities and provide service to customers, drawing upon the team for best practices and additional skills.

You can best establish a project, a consultation, a visit, a training session, or any other technical assistance through the Technical Director. The Technical Director can discuss your request with you, consider and evaluate your needs, and then match the best resource to bring expertise and solutions to you.

Your Resource for Technical Assistance!

Page last modified on November 6, 2018
Federal Highway Administration | 1200 New Jersey Avenue, SE | Washington, DC 20590 | 202-366-4000